Welcome to the website for Africa Business Heroes (https://africabusinessheroes.org/) (the “Site”), which is part of the Africa’s Business Heroes Programme, an initiative of Jack Ma Foundation (hereinafter Jack Ma Foundation and Africa’s Business Heroes to be referred to as the “ABH”, the “Foundation”, “we”, “us”, etc.)
The ABH Programme is a programme which we started in 2019 and focuses on empowering, supporting and inspiring a new generation of African entrepreneurs across all sectors, with a focus on small businesses and grassroots communities, who are building a more sustainable and inclusive economy for the future. The ABH Programme consists of the ABH Prize Competition, the ABH Show, the ABH Community Platform and such other initiatives that we may develop from time to time. The ABH Programme is further defined in the ABH Terms and Conditions (click https://africabusinessheroes.org/en/terms-and-conditions).
ABH is the controller and responsible for your personal data.
2. Collection Of Information
Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our Services and to protect your account.
When you create an account on our Site, submit an application to participate in or, participate as a judge in any part of the ABH Programme, request marketing information to be sent to you or otherwise contact us, you may be required to provide us with certain information including but not limited to:
Together this is referred to as “User Generated Content”.
We will need the User Generated Content in order to determine your eligibility for the ABH Programme.
If you contact us (by email or otherwise), we may record your conversation with us or a copy of your correspondence with us and collect additional information to verify your identity. This will form part of the Personal Data.
3. Use Of Personal Data
Such permitted uses may include the following circumstances:
Cookies or other similar technologies may be used to provide you with advertising based upon your browsing activities and interests (see section 5. COOKIES below). You will receive marketing communications from us if you have requested information from us and you have not opted out of receiving that marketing.
We may also use your Personal Data for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.
4. Disclosure Of Personal Data
We require all third parties to respect the security of your Personal Data and to treat it in accordance with the law. We do not allow our third-party service providers to use your Personal Data for their own purposes and only permit them to process your Personal Data for specified purposes and in accordance with our instructions.
In addition, we may also include your Personal Data (including, without limitation, full name, biographical information, photos and videos of you and contact details) in promotional or marketing materials (including, without limitation, video and/or audio recordings, photographs, live streaming, broadcasts, brochures and adverts) related to the ABH Programme and the finale event for the ABH Prize Competition, the ABH Show, which will be disseminated to and made available to the public worldwide.
When we believe it is necessary to comply with applicable laws or to exercise, establish or defend our legal rights or protect your vital interests or those of any other person, we may also disclose and transfer your Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations.
We may also disclose your Personal Data to any other person for any other reason with your prior consent to the disclosure.
We retain your Personal Data as long as we have an ongoing legitimate business need to do so for example to provide services or products to you, or as required or permitted by applicable laws, such as tax and accounting laws.
Please be aware that any information that you submit to the Site for publication or by using any interactive feature that is publicly available may be made publicly available on the Site and therefore accessible by any internet user. You should exercise caution when deciding what information you submit to us for publication.
We may provide aggregated or anonymized data to third parties, but when we do so, the information we share is in a de-identified format that does not personally identify you.
5. Rights Regarding Personal Data
Under the applicable laws, you may have the rights of access to Personal Data held by us and other rights, including the right to correction of false or misleading data.
If and to the extent permitted by applicable law, we may charge you a fee for the processing of any request you make regarding your Personal Data.
A "cookie" is a small amount of data that is sent to your browser and stored on your computer's or mobile device’s hard drive. If you do not de-activate or erase the cookies, each time you use the same browser or mobile device to access the Site, our web servers will be notified of your visit to the Site and in turn we may have knowledge of your visit and the pattern of your usage. The cookies will enable us to remember your information so you do not have to re-enter it every time you use the Site.
You have the right to decide whether to accept or reject cookies. If you choose to set your web browser controls to reject cookies, you may still use our Site though your access to some functionality and areas of our website may be restricted.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com
Certain features of the Site depend on cookies. Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost.
We use two types of cookies: session cookies (which are erased once you close the browser or shut down the device) and persistent cookies (which remain even after closing the browser or shutting down the device/application and which are activated each time you visit the Site). The session cookies use encrypted data to unambiguously authenticate you. The persistent cookies do not store account numbers or passwords.
We use both first party cookies (cookies that are set by us and serve mainly to enable basic functionality on our Site, including web analytics cookies that help us understand how users use our web pages and how we can improve their use) and third party cookies (these cookies are not set by us, but by our selected partners).
Our Site uses Google Analytics, an internet analytics service provided by Google, Inc., 1600 Amphitheater Parkway Mountain View, California, 94043, USA ("Google"). Google Analytics uses "cookies", which are text files that are stored on your computer and used to analyze the use of the Site. For example, Google's cookies allow us to know which pages our users are viewing, which ones are most popular, what time of day our Site are visited, if users have previously visited our Site, from which website users are redirected to our Site were and the like. The data generated by the cookies about your use of the Site will be transmitted to Google and may be stored by Google on servers in the United States.
Google Analytics uses an anonymization tool of IP addresses so that the IP addresses are truncated within the territory of the Member States of the European Union and the other members of the agreement on the European Economic Area. The non-truncated IP address are only exceptionally transmitted to Google’s servers in the US and then truncated there.
Google uses the data on behalf of the website operator to evaluate your use of the website, to compile reports on website activity for the website operators and for other website activity and internet usage services. Google may disclose this information to third parties under the terms of the law or for further processing by third parties on behalf of Google.
Google Analytics Help Center: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookies-usage
The IP address that your browser will pass on to Google Analytics will not be associated with any other data stored by Google. Through your browser settings, you can block cookies; however, this can lead to problems with the use of some functionalities of our website. Through the add-on "Google Analytics Opt-out" you can through your current web browser opt-out to the use of Google Analytics from then on: http://tools.google.com/dlpage/gaoptout?hl=en.
More information can be found here: https://support.google.com/analytics/answer/6004245.
The ABH Programme and in particular the ABH Prize Competition is open to applicants of all ages. Minors (those under the age of 18, unless the age of consent is lower according to where you are located) should only provide Personal Data with parental or guardian consent. If you are a minor, you cannot submit an application without parental or guardian consent. If a minor has provided us with Personal Data, the parent or guardian should contact email@example.com if they have any concerns or to ask us to remove the information.
8. Security Measures
We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality. We also employ commercially reasonable security methods to prevent unauthorized access to the Site, to maintain data accuracy and to ensure the correct use of the information we hold.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
For registered users of the Site, some of your information can be viewed and edited through your account, which is protected by a password; however, once you have submitted your application, you will not be able to edit your information. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.
No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
9. Your Right To Opt Out
You will receive marketing communications from us if you have requested information from us or otherwise used our Services and you have not opted out of receiving that marketing. We will get your express opt-in consent before we share your Personal Data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the directions provided inside the opt-out links on any marketing message sent to you OR by contacting us at any time at: firstname.lastname@example.org
Where you opt out of receiving these marketing messages, this will not apply to Personal Data provided to us as a result of the provision of the Service or in relation to your application for the ABH Prize Competition unless you wish to withdraw your application.
10. The Information We Do Not Intend To Collect
11. Terms Applicable to Individuals from the European Union
12. International transfers
Whenever we transfer your personal data to another jurisdiction, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your Sensitive Personal Data, with your consent (please see Clause 13 below) and where there are appropriate safeguards in place with respect to the security and protection of personal data.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data to another jurisdiction.
13. Your Particular Consent
You are giving us the following particular express, voluntary, and informed consent to a few activities relating to your Personal Data that is disclosed in furtherance of our mission and operations, or for a purpose directly related to such purpose:
14. Retention Period
We keep Personal Data for as long as we think is necessary or advisable and we reserve the right to retain it to the full extent not prohibited by law. We may discard Personal Data in our discretion, so you should retain your own records, and not rely upon our storage of any Personal Data, content, or other data. To determine the appropriate retention period for your Personal Data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Subject to applicable laws and regulations, you may have the right to inquire and request for a review of, request a copy of, make supplements or corrections to, discontinue collection, processing or use of, or request to delete some or all of your Personal Data at our possession. Please contact us if you have any inquiries as to what information we have concerning you, and submit your new information if your Personal Data has changed.
In some circumstances we will anonymise your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
16. Contact Us
ANNEX: Terms Applicable to Individuals from the European Union ONLY
The data protection laws of the European Economic Area and other territories grant their citizens certain rights in relation to their Personal Data. If you are a resident of the European Economic Area, you have the following rights in relation to your Personal Data which you can exercise at any time by contacting us using the contact details provided under the HOW TO CONTACT US section below or by following the instructions provided below:
(a) Right of Access.
You have the right to access your Personal Data that we hold about you, (i) information whether your Personal Data is retained, (ii) access to and/or (iii) duplicates of the Personal Data retained.
(b) Right to Rectification.
If your Personal Data is inaccurate or incomplete, you can change the information you provided by contacting us.
(c) Right to Erasure.
You have the right to request deletion of your Personal Data.
(d) Right to Complain. You also have the right to lodge a complaint at a supervisory authority. For more information, please contact your local supervisory authority.
If we have collected and process your personal information with your consent, then you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
(e) Right to Opt Out Of Marketing. You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” link in the marketing e-mails we send you.
2. International Transfers of Personal Data
3. Legal Basis for Data Processing
If we collect and use your Personal Data in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our Site and/or other Services, manage our relationship with you and communicate with you as necessary to provide our Services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our Site and our Services, undertaking marketing, or for the purposes of ensuring the security of our Site. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.
If we ask you to provide Personal Data to comply with a legal requirement or to enter into a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not (as well as of the possible consequences if you do not provide your Personal Data). In some instances, you may be required to provide us with Personal Data for processing as described above, in order for us to be able to provide you all of our services, and for you to use all the features of our Site.